Index

FAQ

Requirements

Can I use my international driver's license?
Valid drivers licenses issued in your state or country is acceptable as well as international licenses.

Do I need insurance?
Yes, insurance is required by state law. Renters are allowed to use their own coverage only if it is offered by the following companies: State Farm, Liberty Mutual, Geico, Progressive, All State and Infinity. Only full coverage insurance are accepted Policies issued in Puerto Rico and Canada are not accepted. US residents in order to decline the CDW MUST provide the Rental Company with proof of full coverage insurance. Acceptable proof of insurance must include the name and address of the insurer and the policy and the required coverage. :

1) WHEN PURCHASING A NO PROTECTION PACKAGE, RENTERS MUST PRESENT AN INSURANCE DECLARATION PAGE IN ENGLISH, CLEARLY SHOWING THE RENTER IS INSURED TO DRIVE RENTAL VEHICLES IN THE UNITED STATES. MOREOVER, A PROOF OF LIABILITY INSURANCE OF AT LEAST 300,000 USD IS ALSO NEEDED> INSURANCE FROM COSTA RICA ARE NOT ACCEPTED

2) FLORIDA LOCAL RENTERS ARE SUBJECT TO A LIMIT OF 100 MILES PER DAY AND MUST PAY A DEPOSIT OF $2,000 AT THE COUNTER.

 

What are your age requirements and local renters?

You have to be at least 21 years of age. Local Renters Renters with Florida DL receive 100 free miles per day $0.50 per additional mile. Vans SUVs, Luxury and Premium vehicles are NOT available to local renters. Travel outside of Florida is prohibited. Local Renter Deposit MAJOR CREDIT CARD will be processed for estimated total charge plus  deposit. Insurance Card needs to be shown at the counter. Copies will not be accepted

.Service

Do you pick up and drop off customers?
Yes, we have a service to pick up and drop off customers for rentals.

Do you deliver and pick up the vehicle?
Yes, we do provide these services.

Do you pick up at the airports?
Yes, we pick up from the airport and deliver to the airport.

Do you deliver at the hotels?
Yes, we do deliver at hotels but customer needs to be present to sign your rental contract.

Method of payment

What forms of payment do you accept?
You can pay credit card,

Can I use another persons credit card for renting a vehicle?
Yes, but the card holder must present themselves with proper i.d. to sign the rental contract.

Deposit

Do I need a deposit?
Yes, a deposit is required for security purposes. The amount of the requested deposit will be returned to you.

How much is the deposit?
The deposits is based on the type of vehicle and insurance coverage, usually from $100.00 to $2500 Only credit card deposits

Type of vehicles

What type of cars do you have?
We have economy, compact, mid size, full size, convertibles, vans, SUVs and some exotic cars.

Do you have automatic or stick shift cars?
We have automatic cars and stick shift cars, make sure you ask for a stick shift in advance. Since most of our cars are automatic.

Do you have air conditioned cars?
Yes, all our cars have air conditioning.

Do you rent cars by the hour?
Yes, cars can be rented by the hour with a minimum of 4 hours.

Accessories

Do you offer accessories with your rentals?
We do have accessories that can be rented with the vehicles. The accessories are a baby seat, cell phones, and GPS systems.

Additional charges

Is there an additional charges
Prices do no include insurance options, toll roads and fees.

Is there an additional charge for fuel?
Fuel must be brought back the same way it was given to you.

Is there an additional charge for underage?
Yes, it only applies to customers that are 21-24 years old.

Out-of-state

Can I drive out-of-state?
Vehicles can only be within the state. Contact us for additional fee to take vehicles out-of-state.

Monthly Special

If I rent a vehicle for a month can I get a good price?
Yes, vehicles can be rented by the month and receive a special offer.

Discounts

Do you have AAA, travel agencies or airport employee's discounts?
Yes, we offer discounts to members of any one of these associations.

Do you offer coupons?
Yes we do, you can print it out from the web site when available.

Returning vehicles

If I have a flight leaving during your closing hours, is there anywhere I can leave your vehicle?
Yes, we have a drop off service. Let us know in advance for instructions on where to leave your vehicle.
No refunds will be issued on early returns.